TAKK Travel · FAQ

Frequently Asked
Questions.

Answers for travel agencies, tour operators and cruise lines working with Takk Travel as their Türkiye DMC — and for anyone planning a trip to Türkiye.

01

About Takk Travel

Who is Takk Travel?

Takk Travel is a licensed Turkish destination management company (DMC) and incoming travel agency based in Istanbul, operating as a brand of Konit Turizm A.Ş. Since 2018 we have provided ground services and ready-made tour programs across Türkiye for travel agencies, tour operators and cruise lines. We hold TÜRSAB licence no. 11023.

What is a destination management company (DMC)?

A DMC is a local expert that arranges and operates travel services on the ground in a destination — tours, guides, transfers, hotels and logistics — on behalf of overseas travel agencies and tour operators. Takk Travel is your DMC in Türkiye, delivering everything under your brand.

Is Takk Travel a B2B company?

Yes. Takk Travel works exclusively with the travel trade — agencies, tour operators and cruise lines — on confidential net rates. We do not sell to the public and publish no public pricing.

Where is Takk Travel based?

Our head office is in Maltepe, Istanbul, Türkiye, and we operate nationwide across every major Turkish destination.

Which destinations do you cover in Türkiye?

Istanbul, Cappadocia, Ephesus and Kuşadası, Pamukkale, Çanakkale (Troy and Gallipoli), Antalya and the Aegean and Mediterranean coasts — with multi-city itineraries linking them together. See our destinations for details.

How experienced is Takk Travel?

Operating since 2018, we welcome more than 10,000 travelers and run over 1,000 tour programs every year, with Ministry-licensed guides and 24/7 operational support.

02

Working with us

How can my agency partner with Takk Travel?

Become a partner and tell us what your clients need. We reply with costed, ready-to-sell proposals on net rates, then handle the entire ground operation under your brand.

What are net rates?

Net rates are confidential B2B prices with no commission built in, so your agency adds its own margin and sells under its own brand. We provide net rates for every service we operate.

Do you sell directly to travelers?

No. Takk Travel is strictly B2B. Travelers book through our partner agencies, and we operate the services on the ground under your brand.

Can everything be delivered under our brand?

Yes. Tours, travel documents and the on-the-ground experience are all white-labelled under your brand — your clients need never see ours.

How do partners pay?

Payment terms are agreed with each partner agency, and we invoice the agency directly. We do not collect payment from end travelers.

Do you handle groups and MICE?

Yes. We operate FIT and group tours, coach programs, incentive travel and full MICE (meetings, incentives, conferences and events) across Türkiye.

Do you operate cruise shore excursions?

Yes. We run timed shore excursions for cruise passengers at Istanbul (Galataport) and Kuşadası (for Ephesus), and arrange services at other Turkish ports on request.

03

Tours, guides & languages

Are your tours private or group?

Both. Every tour can be operated privately for your clients or as a seat-in-coach group, chosen per booking and delivered under your brand.

What languages are your guides?

All tours are led by Ministry-licensed professional guides, available in English, Spanish and Chinese as standard, with more languages on request.

Can itineraries be customized?

Yes. We specialize in tailor-made itineraries built around your clients' interests, dates, pace and budget, and can weave several destinations into one seamless multi-city program.

Are entrance fees, meals and tickets included?

They can be. We quote tours with or without entrance fees, meals and tickets, so you can package them to suit your client — everything is configurable in the net rate.

Do you arrange transfers and hotels?

Yes. We arrange private airport and hotel transfers and book accommodation across Türkiye, from boutique and cave hotels to luxury resorts, as part of a program.

04

Destinations & experiences

What experiences can you arrange?

Private and city tours, hot-air ballooning, cruise shore excursions, luxury exclusive experiences (private yachts, helicopters, Michelin dining, cave suites and VIP access) and multi-day coach tours.

Do you arrange hot-air balloon flights?

Yes. We arrange sunrise balloon flights over Cappadocia and Pamukkale with licensed operators and certified pilots, as group or private baskets, with allotments secured for the trade.

When is the best time to visit Türkiye?

Spring (April to June) and autumn (September to October) offer the most pleasant weather for sightseeing. Summer is hot and ideal for the coast, while winter is quieter and atmospheric — especially in Cappadocia and Istanbul.

How many days do you need in Türkiye?

A classic Istanbul–Cappadocia–Ephesus itinerary works well in 7 to 10 days. Add Pamukkale, Antalya or the coast for a fuller two-week trip. We build itineraries to any length.

What are Türkiye's must-see destinations?

Istanbul's Old City and the Bosphorus, the fairy chimneys of Cappadocia, ancient Ephesus, the white travertines of Pamukkale, and Troy and Gallipoli in Çanakkale are the classic highlights.

05

Practical travel in Türkiye

Do travelers need a visa for Türkiye?

It depends on nationality. Many visitors enter visa-free or with a quick online e-Visa from the official portal (evisa.gov.tr). We advise partners on what applies and can guide the process, but visa approval remains the traveler's responsibility.

What currency is used in Türkiye?

The Turkish Lira (TRY). Cards are widely accepted in cities and tourist areas, though some cash is useful for markets and smaller vendors.

Is Türkiye safe for tourists?

Türkiye's main tourist destinations are generally safe and welcoming, and are visited by millions of travelers each year. As anywhere, visitors should follow normal precautions and local guidance — and our guides and 24/7 support are on hand throughout.

What language is spoken in Türkiye?

The official language is Turkish. English is widely spoken in hotels, on tours and in tourist areas, and our guides work in English, Spanish and Chinese.

What should travelers wear and pack?

Comfortable walking shoes for archaeological sites, layers for cool mornings (especially balloon flights), sun protection in summer, and modest dress (shoulders and knees covered, a scarf for women) when visiting mosques.

Is tipping expected in Türkiye?

Tipping is customary but not obligatory — a modest amount for guides, drivers and restaurant service is appreciated. We can advise partners on typical practice.

06

Bookings, changes & support

How does booking work with Takk Travel?

Send us your clients' request, dates and party size, and we build a costed proposal on net rates. On confirmation we handle the ground services and issue vouchers and documents for your clients under your brand.

What is your cancellation and refund policy?

Cancellation and refund terms depend on the services and timing, and are set out in full on our Cancellation and Refund Conditions page. Carrier, cruise and supplier rules may also apply.

Can bookings be changed after confirmation?

We accommodate changes wherever possible, subject to availability and supplier rules, and some fees may apply. Contact us as early as possible and we'll explore the options with you.

Is travel insurance required?

Insurance is not mandatory but strongly recommended, to protect against cancellation, medical emergencies and other unforeseen events. We can advise partners on suitable options.

Do you offer 24/7 support?

Yes. Our local operations team provides 24/7 support before and during travel, so help is always available in real time — whatever the time zone.

How do we get started or request rates?

Become a partner or email info@takktravel.com with your enquiry, and we'll reply with net rates and a ready-to-sell proposal.

Still have a question?

Talk to your Türkiye DMC.

Whatever your clients need in Türkiye, our Istanbul team is ready to help — with net rates, one accountable local team and 24/7 support.

info@takktravel.com · +90 544 760 6945 · TÜRSAB licence no. 11023